Kovenza Privacy

Papira Support

Papira · Kovenza (Choi Jiuk Development Lab) · Effective August 28, 2026

Papira turns a photo into a colouring page you can fill in by tapping. Everything happens on your iPhone — no account, no upload, works offline.

Need a hand? Write to support@kovenza.app. We read every message and normally reply within two business days (KST).

Getting started

Tap Create from Photo on the home screen and choose a picture. Papira draws the lines, then you pick a colour and tap an area to fill it. Detail (Simple / Balanced / Detailed) changes how many separate areas the page has, and Simplify background keeps the lines focused on your subject.

Photos with a clear subject and even light convert best. Very dark photos, heavy patterns or busy backgrounds give a noisier page — try the Simple detail level for those.

Common questions

Are my photos uploaded anywhere?

No. The conversion runs entirely on your device and no image ever leaves it. See the privacy policy.

Does it work without internet?

Yes, apart from making or restoring a purchase, which needs a connection to Apple.

I paid but Premium is not active

Open YouRestore purchases. If it still does not appear, make sure you are signed in with the same Apple Account used for the purchase, then contact us with the date of purchase and we will sort it out.

How do I cancel a subscription?

iOS Settings → your Apple Account → Subscriptions → Papira → Cancel Subscription. Cancelling stops future charges; you keep access until the current period ends.

Do I lose my artwork if I cancel?

No. Pages you have already made and coloured stay on your device and stay yours.

How do I delete my data?

Delete the app. Everything Papira stores is local, so it is removed with it.

The lines look wrong for my photo

Try a different Detail level, or a photo with stronger contrast between the subject and the background. If a particular photo consistently converts badly we would like to know — tell us what kind of picture it was (no need to send it).

Contact

support@kovenza.app
Choi Jiuk Development Lab · Owner: Jiuk Choi · Business registration no. 819-12-02929

Also see the privacy policy.